Security & HIPAA Compliance
Patient trust starts with rigorous security. encountER is built from the ground up to meet and exceed HIPAA requirements, so you can focus on patient care — not compliance anxiety.
HIPAA-First Architecture
Every component — from database design to API endpoints — is engineered around HIPAA's Privacy, Security, and Breach Notification Rules.
End-to-End Encryption
All data is encrypted in transit with TLS 1.2+ and at rest with AES-256. Encryption keys are managed through dedicated key management services.
Continuous Monitoring
24/7 automated monitoring, intrusion detection, and real-time alerting ensure threats are identified and addressed immediately.
Comprehensive HIPAA Safeguards
Administrative
- • Designated Security & Privacy Officers
- • Workforce security awareness training
- • Information access management policies
- • Incident response & breach notification plan
- • Regular risk assessments & audits
Technical
- • Unique user identification & authentication
- • Role-based access controls (RBAC)
- • Automatic session timeouts
- • Comprehensive audit logging
- • Emergency access procedures
Physical & Infrastructure
- • HIPAA-eligible cloud infrastructure (AWS)
- • SOC 2 Type II certified data centers
- • Network segmentation & firewalls
- • Redundant backups with geographic separation
- • Secure media disposal procedures
Data Lifecycle Protection
Collection
Only the minimum necessary PHI is collected, transmitted over encrypted channels, and validated at ingestion.
Storage
AES-256 encryption at rest in HIPAA-eligible infrastructure with strict access policies and automated key rotation.
Access
Role-based access controls, multi-factor authentication, and detailed audit trails for every data access event.
Backup & Recovery
Geographically redundant backups with encrypted transfer and tested disaster recovery procedures.
Software Development Lifecycle
Security is embedded at every stage of our development process, not bolted on after the fact.
- • Secure coding standards & code review requirements
- • Automated static analysis & dependency scanning
- • Regular penetration testing by third-party firms
- • Isolated staging environments with synthetic data
- • Change management & version control policies
- • Vulnerability disclosure & responsible patching
Business Associate Agreements BAA Pending
We are finalizing BAAs with all covered entities and subcontractors to ensure every party in the data chain upholds HIPAA obligations.
Security Standards
Our practices align with NIST Cybersecurity Framework, OWASP Top 10, and SOC 2 principles for comprehensive security posture.
Data Sovereignty
All patient data is processed and stored within the United States, in compliance with federal and state healthcare regulations.
Have security questions?
We're happy to discuss our security practices, provide documentation, or arrange a call with our security team.
Contact Security Team